Step 1: Define the problem clearly.
• What exactly is the problem?
• Get the real facts ( no apparent facts)
(so much time is wasted when the problem is not even understood)
Step 2: What are all the possible causes of this problem?
• How and why did it happen? (it may solve the problem)
• The better quality of answers you come up with, the better odds you have to come up with a solution)
Step 3: What are all the possible solutions?
• The more possible solutions you can come up with, the more likely you will come up with an ideal solution.
Step 4: Make a decision. • Any decision is usually better than no decision at all.
• 80% of problems must be resolved as soon as they come up and only 20% need time and deliberation; extra research.
Step 5: Assign responsibility for carrying out the decision.
• Who is going to do what, when and to what standard?
Step 6: Set a schedule of reporting and a standard to measure whether or not the decision has been successful.
• A solution without a standard or deadline is not a solution. It is merely a discussion.
Step 7: Task you or someone else with taking definite action to implement the
solution and resolve the problem.
• Action is EVERYTHING.
• The more you focus on solutions, the smarter you become and the better solutions you can come up with.
• What exactly is the problem?
• Get the real facts ( no apparent facts)
(so much time is wasted when the problem is not even understood)
Step 2: What are all the possible causes of this problem?
• How and why did it happen? (it may solve the problem)
• The better quality of answers you come up with, the better odds you have to come up with a solution)
Step 3: What are all the possible solutions?
• The more possible solutions you can come up with, the more likely you will come up with an ideal solution.
Step 4: Make a decision. • Any decision is usually better than no decision at all.
• 80% of problems must be resolved as soon as they come up and only 20% need time and deliberation; extra research.
Step 5: Assign responsibility for carrying out the decision.
• Who is going to do what, when and to what standard?
Step 6: Set a schedule of reporting and a standard to measure whether or not the decision has been successful.
• A solution without a standard or deadline is not a solution. It is merely a discussion.
Step 7: Task you or someone else with taking definite action to implement the
solution and resolve the problem.
• Action is EVERYTHING.
• The more you focus on solutions, the smarter you become and the better solutions you can come up with.
